Privacy Policy

December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you request a booking, contact our team, or apply to join.

Personal Information

  • Name, email address, phone number
  • City, preferred date/time, duration, and occasion
  • Communication history and preferences
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2. How We Use Your Information

We use your information to provide and improve our services, verify eligibility, and coordinate appointments.

  • Communicate with you about requests and updates
  • Enhance security and prevent fraud
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3. Information Sharing

We do not sell your personal data. We share information only when necessary to provide our services or comply with law.

  • When required by applicable law or legal process
  • To protect our rights, safety, or the rights of others
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4. Data Security

We apply technical and organizational measures to safeguard personal information.

5. Data Retention

We retain your data only as long as necessary for service delivery and legal compliance.

6. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information.

  • To exercise rights, contact us using the details below
  • We may verify identity before fulfilling requests
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7. Cookies and Tracking

We use cookies to enhance the site experience and analyze usage.

8. International Transfers

Your data may be processed outside your country of residence.

9. Changes to This Policy

We may update this Privacy Policy periodically.

10. Contact Us

For privacy questions or requests, please contact our data team.

Email: [email protected]

Phone: +44 121 728 9034

Response Time: We aim to respond within 48 hours.